Terms of Service

Last Updated: August 8, 2026

Welcome to Novi & Nest. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order with us, you agree to these Terms of Service. Please read them carefully before using our website or making a purchase.

1. About Novi & Nest

Novi & Nest is an online store offering carefully selected baby products and essentials to customers in the United States.

Throughout these Terms, the words "we," "us," and "our" refer to Novi & Nest. The terms "you" and "your" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You may not:

• Use our website for fraudulent or unlawful activities

• Attempt to interfere with the operation or security of our website

• Copy or reproduce our website content without permission

• Submit false or misleading information

• Attempt to gain unauthorized access to our systems or accounts

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information on our website are accurate and up to date.

However, colors and product appearances may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, or modify product availability at any time without prior notice.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding the order or issue a refund for the unavailable item.

We reserve the right to limit quantities purchased per customer or household where necessary.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, or other circumstances that require us to do so.

If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.

6. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We make every effort to display accurate pricing. If an obvious pricing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order.

Payment must be successfully processed before an order can be fulfilled.

7. Shipping

We currently ship orders within the United States only.

Shipping options, estimated delivery times, and applicable shipping charges are provided at checkout.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Eligible products may be returned within 14 days of delivery, subject to the requirements outlined in our Return & Refund Policy.

Certain baby products may be excluded from returns for health and hygiene reasons.

Please review our Return & Refund Policy for complete information regarding eligible returns, refunds, exchanges, and damaged products.

9. Intellectual Property

All content available on the Novi & Nest website, including but not limited to:

• Logos

• Brand names

• Text

• Images

• Graphics

• Product descriptions

• Website design

• Page layouts

is owned by or licensed to Novi & Nest and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or commercially use our content without our prior written permission.

10. Third-Party Services

Our website may use third-party services or applications to provide certain functions, including payment processing, shipping, analytics, reviews, or other e-commerce features.

Your use of third-party services may also be subject to the terms and policies of those providers.

Novi & Nest is not responsible for the policies or practices of third-party services that we do not control.

11. Disclaimer

Our website and products are provided on an "as available" basis.

We make reasonable efforts to maintain accurate information and a reliable shopping experience, but we do not guarantee that the website will always be uninterrupted, error-free, or completely free of technical issues.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Novi & Nest will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms of Service are governed by the applicable laws of the jurisdiction in which Novi & Nest operates, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.

15. Contact Us

If you have questions about these Terms of Service, our products, or your order, please contact Novi & Nest using the contact information provided on our website.

Thank you for shopping with Novi & Nest.